FAQ

We ship to all states in the US, not including territories.

We have temporarily halted shipping to Canada but will return with that offer.

Physical in-stock items process in 1-3 business days, while apothecary items that are made-to-order are processed in 2-4 business days.

We make an intentional effort to expedite order processing during the Christmas season (Dec. 7 - 24), with the exception of pre-orders and out-of-stock requests. 😊

We ship with USPS for most packages. We occasionally use UPS as a back-up/alternative. Please let us know if you have any questions.

Currently, all orders ship from the Greater Houston area (TX).

hello@thegoodage.co

• Eco-Friendly Materials: Made from renewable, biodegradable, or recycled resources as often as possible.

• Energy-Efficient Production: Manufactured using processes that reduce carbon emissions and conserve energy.

• Minimal Waste: Designed for durability, reusability, or recyclability to reduce landfill waste.

• Ethical Labor Practices: Produced under fair working conditions that prioritize human rights.

• Sustainable Packaging: Uses compostable, recyclable, or minimal packaging to reduce environmental harm.

• Major Credit/Debit Cards

• PayPal

• Google Pay

• Select Gift Cards

We do not accept cash or checks. Cash is only accepted at select pop-up events.

Inquiries can be sent through our contact forms or chat feature.

For specific issues with items or purchases, contact hello@thegoodage.co

Phone: ‪(971) 202-1376‬

Standard customer service hours are:

M-F: 9am - 9pm CST

Saturday: 11am - 4pm CST

Sunday: Closed